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Frequently asked questions

Our customers' satisfaction is our number one priority.

We offer a full refund, less original shipping when items are returned unopened and unworn. $5 return shipping fee.

We offer complimentary exchanges when items are returned for a new size or store credit.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes between 5 and 7 business days. Please note that if a national bank holiday falls within your delivery window, some orders can be delayed.

If your order hasn't arrived after two weeks, please contact us and we are happy to help investigate the issue.

Popular styles are restocked regularly.

If a style you would like to purchase is out of stock, please sign up for back-in-stock notifications on the applicable product page. You will receive an email or text message as soon as the style is restocked.

Please note we're a small batch brand and items can sell out quickly with each launch. All items are sales are subject to availability.


Free exchanges and easy returns within 14 days

1-year warranty

Receive free repairs within one year of purchase

24/7 support

We're here to help! M-F from 10-6