20% OFF SITEWIDE THRU THE 20TH - CODE: 2020

 FYI ABOUT HOLIDAY SHIPPING: 

Take a peek at our shipping cutoffs to make sure your gifts reach their destination by December 24th. If you have any questions, just give us a shout at hello@modandjo.com

 FOR THE CONTINENTAL U.S. 

Standard shipping orders must be placed by December 19th at 11:59pm CST. 
Overnight shipping orders must be placed by December 21nd at 12pm/noon CST.

(with a flat-rate shipping charge of $10 starting December 21st at 12:01am CST).*

 FOR ALASKA AND HAWAII 

Standard shipping orders must be placed by December 16th at 9pm CST.

 FOR P.O. BOXES 

Standard shipping orders must be placed by December 10th at 9pm CST.

 FOR U.S. TERRITORIES 

Standard shipping orders must be placed by December 7th at 9pm CST.

 FOR APO/FPO/DPO 

Standard shipping orders must be placed by December 7th at 9pm CST.

 FOR CANADA, HONG KONG AND UNITED KINGDOM 

Orders must be placed by December 13th at 12pm/noon CST or 6pm GMT.

 FOR ALL OTHER INTERNATIONAL DESTINATIONS 

Orders must be placed by December 7th at 12pm/noon CST or 6pm GMT.

*All overnight deliveries are dependent on availability of products. We will refund shipping charges for any overnight packages that do not reach their destination by December 24th.

                                                                        

 SHIPPING TO THE UNITED STATES

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your shipping address and items selected.

 SHIPPING RATES 

SHIPPING METHOD

SHIPPING RATES

ORDER PLACED

ORDER DELIVERED

Standard

FREE

2-5 Business Days

2-Day

$10.00

2 Business Days*

Overnight

$15.00

Before 12PM CST Mon - Thurs

Next Day**

 

 

Ater 12PM CST Mon - Thurs

Day After Next

 

 

Between Thursday 12pm CST and Friday 12pm CST

Monday

 

 

Between Friday 12pm CST and Monday 12pm CST

Tuesday

*Delivery times go into effect the business day after you place an order.
**Overnight shipping availability and order cutoff times are subject to change. Please see options at checkout.

 MULTIPLE SHIPMENTS 

Your order may arrive in multiple packages. If your order is sent in multiple shipments (either to the same destination or to different destinations), your credit card will be charged only once during the time of checkout.

 CANADA + MEXICO 

SHIPPING METHOD

ORDER VALUE

SHIPPING RATES

ORDER PLACED

ORDER DELIVERED

USPS FIRST CLASS INTERNATIONAL

$0.00 - $74.99

$10.00

6-14 Business Days*

USPS FIRST CLASS INTERNATIONAL

$75+

FREE

6-14 Business Days*

 

 ALL OTHER INTERNATIONAL ORDERS 

We're excited to offer flat-rate shipping to our international destinations via USPS First Class International. For pricing and delivery times, please refer to the table below. 

Please note that delivery times go into effect the business day after you place an order.

 

SHIPPING METHOD

ORDER VALUE

SHIPPING RATES

ORDER PLACED

ORDER DELIVERED

USPS FIRST CLASS INTERNATIONAL

$0.00 - $149.99

$12.00

7-16 Business Days*

USPS FIRST CLASS INTERNATIONAL

$150+

FREE

7-16 Business Days*

 SHIPPING CHARGES 

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.

 TRACKING ORDERS 

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. To track your order, visit the My Account section on Modandjo.com, login, and refer to your recent orders. 

 

 RETURN POLICY   

 MODANDJO.COM PURCHASES 

MOD + JO provides FREE EXCHANGE SHIPPING (within the continental US only). A pre-paid, pre-addressed return shipping label will be provided with every qualifying order purchased on the website. Items are eligible for an exchange for up to 30 days after the receipt of product.*

Any unworn merchandise you would like to return for a full refund must be sent back to MOD + JO within 14 business days of receipt of product. Return shipping is non-refundable.*

*If your order falls within these guidelines - you can being your return process here.

**Please note that custom pieces are NOT eligible for return or exchange. All custom orders are considered final.

All sales are final on permanently discounted or marked down merchandise (ending in .95). Sale or clearance items or international orders are NOT eligible for return or exchange.

Please allow up to 15 business days for your exchange or return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact Customer Service via email at hello@modandjo.com. We will respond to you between 8am – 8pm, Monday – Friday and 8am - 5pm Saturday and Sunday, CST.

PROMOTION INFORMATION 

Any product purchased during a promotion related to a "gift with purchase" can be exchanged for the full value of the invoiced price. If the exchange is below the promotional gift threshold, the gift must be returned or you will be charged for the full price of the gifted product. Gifted product cannot be returned or exchanged.

ORDERS AND CANCELLATIONS 

An agreement for MOD + JO ("Seller") to sell goods to you ("Purchaser") is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller's charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

GIFT CARDS 

MOD + JO eCards can be redeemed online only. Gift cards cannot be returned or redeemed for cash value, reloaded with additional value, resold or transferred for value, except where required by law. Gift cards cannot be used to purchase other gift cards. Promotions and other special offers may not be used to purchase a gift card. No sales tax will be charged on the purchase of a gift card. MOD + JO will not replace lost or stolen gift cards without satisfactory proof of purchase.

REPAIRS

Please contact us or email us at hello@modandjo.com with any repair inquiries. Depending on the situation, we may extend free repairs, less shipping. Tarnishing does not constitute as a repair.

 

 JEWELRY CARE   

Do not wear your jewelry in water. Avoid contact with lotions, perfumes and oils. If you have a known allergy, please be aware when purchasing our plated jewelry.